5 Top Customer Service Articles For the Week of December 3, 2017
ShepHyken
DECEMBER 4, 2017
.” Priorities For Marketers In 2018: Refining The Customer Experience by Eric Cosway . Forbes) The marketing landscape has seen a tremendous shift in the last five years, largely due to data aggregation, and 2018 will be no different as communicators continue to gain a greater and increasingly granular understanding of customers.
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