Chief Customer Officer Connections Net Promoter Score Seminar 
Horizon CX
JUNE 10, 2022
In some cases that might be the very origin, especially when one of those senior leaders holds the title of Chief Customer Officer or Vice President of Customer Experience. Different divisions or teams within an organization connect with and affect each other. Ideally, they work together toward a goal.
Customer Guru
MARCH 7, 2018
Our CEO, in all his communication across the company, highlighted customer centricity as the way forward and used examples of how our good service towards our customer created a long-lasting impression on them. So, eventually all the leaders connected and understood the importance of this initiative. by Jeanne Bliss.
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