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Remove Chief Customer Officer Remove Competitive Advantage Remove Loyalty Programs Related Topics
Gamification Customer Service Strategies Employee Engagement Customer Service Representative e-support Customer Success Roadmap Customer Satisfaction Metrics Social Media More Related Topics >
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Top 30 Customer Service Books Every Team Needs to Read

Comm100

SEPTEMBER 22, 2016

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss. This book will show you how to launch a proven framework through customer experience expert, Jeanne Bliss’s, five-competency model. But the true purpose of every support team venture is to create customer loyalty.

Customer Service 100
Customer Service Case Study Gamification Culture 100
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40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Chat

JUNE 30, 2020

Create a positive customer-centric culture amidst the support team. Create better customer loyalty programs. Improve your existing customer success strategies. Identify loop-holes that may hamper customer experience. Increase customer satisfaction score. Chief Customer Officer 2.0.

Customer Service 85
Customer Service Handbook Customer Satisfaction Loyalty 85
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