Remove Call Recording Remove Customer Engagement Remove Interaction Remove Lifetime Customer
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How to Better Understand Your Customer With Ed Porter

Kustomer

Tips for Relating With The Customer. Having years of experience and quite a diverse background in customer engagement, Ed Porter has developed a deep understanding of his customers. The reactive side of customer support comes into play when preventing future problems from happening through customer education.

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Three Ways to Get More Value from Your Workforce Optimization Platform

Avaya

The most significant change is that the customer experience is now a key driver of your brand. Each customer relationship starts with a single interaction and lasts the entire customer journey, and that journey could last decades. Leverage Data from Customer Interactions.