Remove Call Recording Remove Customer Connectedness Remove Customer Service Remove Gamification
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What’s Stopping You From Becoming a Connected Enterprise?

CSM Magazine

Workforce Management (WFM) and Workforce Engagement Solutions (WEM) can help to track the performance of agents and keep teams engaged with leaderboards and gamification. For more hints and tips on becoming a Connected Enterprise or to learn from real-life successes, visit www.calabrio.com .