Call Recording Customer Base Customer Change Feedback 
ChurnZero
JANUARY 28, 2022
Collect feedback and adapt. I’ve had the pleasure of working with some incredible teams during my time in Customer Success. For instance, Sales doesn’t use a support system and call recording isn’t a priority for Development. Collect Feedback and Adapt. Your team’s feedback is invaluable.
ChurnZero
JANUARY 28, 2022
Establish your audience Define clear expectations Execute your rollout strategy Collect feedback and adapt Document everything I’d be lying if I said I came up with these strategies on my own. I’ve had the pleasure of working with some incredible teams during my time in Customer Success. and I stand by that.
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