What Is Agent Self Evaluation and How to Introduce It into Your Organization
Comm100
NOVEMBER 21, 2017
Technical support and customer service is not a picnic. It’s a difficult, sometimes grueling job with little recognition or reward, where agents often feel the brunt of unhappy consumers. Consumers can be: Unhappy with the product – “it doesn’t do what I thought it did.”. Let us know in the comments below!
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