Call Recording Consumers Customer Care Gamification 
NobelBiz
APRIL 18, 2022
They are the ones that defend your brand on a daily basis, and they “are” the brand for the customers. If your client has an issue with your product or service, the consumer will blame the agent. But it’s still emotionally challenging day after day, call after call. And to say they have a crucial job is an understatement!
NobelBiz
MARCH 23, 2022
If you want to use capabilities like call recording, you’ll need a lot of storage space. Coaching, recording, and other on-the-spot solutions There are numerous ways to boost your ROI with today’s call center technologies. On-call coaching, call recording solutions, call whispering , and many other available examples.
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