Call Center Solutions Metrics Net Promoter Score Trends 
Magellan Solutions
AUGUST 12, 2021
How BPO Philippines improve this metric for SMEs. BPO Philippines offers multi discipline strategies to improve the Net Promoter Score (NPS) for businesses worldwide. . What is Net Promoter Score (NPS). This is the gold standard metric to measure customer experience and assess customer loyalty.
TechSee
DECEMBER 5, 2017
Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Real -time dashboards identify trends and “hot alerts” for high-impact issues. We have also seen an uplift in almost all of our success metrics along the customer journey.”.
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