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What is CRM integration and why is it useful?

ViiBE Blog

Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization. What does CRM integration usually look like, and how can it be implemented in call centers ? How a customer service CRMs work.

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Freshdesk vs. Zendesk: The Giants of Customer Support and Help Desk Software

Kustomer

is a cloud-based customer support solution designed to enable businesses of all sizes to deliver exceptional customer service. Zendesk Overview Zendesk is a customer service software that offers a comprehensive set of features that helps businesses improve interactions and enhance overall customer satisfaction.