Stella Connect

JULY 11, 2017

These two call center solutions will help your team and your customer relationships flourish. Your agents must be prepared to answer those increasingly complex questions coming into the call center. In it, you’ll hear a firsthand account of the brand’s call center transformation.

Call Center Solutions 40

Call Center Solutions Call Center Policies Training 40

NobelBiz

JANUARY 16, 2024

Are you struggling to boost customer satisfaction, enhance agent efficiency, or increase lead generation in your contact center? So, as a call center owner, manager or supervisors how do you tackle these difficult challenges and improving the overall performance within your contact center?

Call Center 52

Call Center Contact Center Contact Center Software Call Recording 52

NobelBiz

MARCH 23, 2022

Running a successful contact center means you’re responsible for keeping customers happy and your agents performing effectively so that your company may thrive. And generating an ROI on your contact center to increase your company’s bottom line is part of that growth strategy. Actually, no, it’s not that simple!

Return on Investment 52

Return on Investment Contact Center ROI Measurement 52