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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” Contact Centers appreciate: Enchant enables better collaboration of support teams making sure nothing falls through the cracks. and cloud-based call center offerings.

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The One Metric SMEs Should Be Aware of About BPO Philippines

Magellan Solutions

BPO Philippines offers multi discipline strategies to improve the Net Promoter Score (NPS) for businesses worldwide. . What is Net Promoter Score (NPS). For a contact center based in BPO Manila Philippines , any score over 50 is considered good. Listen to calls. contact-form-7].

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