UJET
JUNE 25, 2021
So, as more consumers continue to use their phones as their preferred device, mobile-first customer service capabilities natively housed within smartphone apps are becoming a concrete competitive advantage—especially when it comes to factors inherent in customer service that can’t be totally eliminated – like putting customers on hold.
TechSee
FEBRUARY 12, 2018
Use that workflow to find the best solution to address that use case – whether it’s a chatbot, voice recognition-based VCA, or one that can process visual images. Virtual agent exhibitors at MWC 2018: Nuance. Nuance Communications uses conversational AI to create stronger relationships, and better experiences, for consumers.
TechSee
FEBRUARY 12, 2018
Use that workflow to find the best solution to address that use case – whether it’s a chatbot, voice recognition-based VCA, or one that can process visual images. Virtual agent exhibitors at MWC 2018: Nuance. Nuance Communications uses conversational AI to create stronger relationships, and better experiences, for consumers.
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