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Can You Change Your Member Experience During These Challenging Times?

inmoment

With the spread of the COVID-19 virus, healthcare is right at the center of nearly every conversation. Many consumers are asking questions about their own healthcare coverage. What happens if I lose my job and can’t pay my insurance? 2) the journey health insurance companies create for their employees.

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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

The coronavirus pandemic has been tough on the contact center services Philippines and on a global level. . The lockdowns of the past year have accelerated the shift to greater automation in responding to inquiries to lenders, insurers, and telecom operators. It dramatically heightened customers’ expectations.