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Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas

AWS Machine Learning

DECEMBER 21, 2023

With SageMaker Canvas generative AI, contact center analysts save time in the creation of call scripts, and are able to quickly try new prompts to tweak the scripts creation. SageMaker Canvas can use generative AI help you analyze the existing call script and suggest improvements to improve the quality of call scripts.

Contact Center 92
Contact Center Call Center e-support Knowledge Base 92
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Why Do Companies Always Hire Filipino Telemarketers?

Magellan Solutions

JULY 10, 2021

Call Center Experience Philippines. When we say that the telemarketing services in the Philippines are better than the rest of the world, that is no understatement. Just look at these figures: Price to Literacy Comparison. Based on this list, it is easy to identify which country both excel in performance and price.

Company 52
Company Call Center Call Center Experience Government 52
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