Natalie Petouhof

FEBRUARY 2, 2016

Abinash Tripathy, CEO and co-founder at Helpshift said, “At Helpshift our goal is to bring Customer Relationship Management (CRM) into the post-PC era said this data proves the value of in-app customer support. Just as other technology is evolving, so too is CRM and customer support.

Self Service 40

Self Service Mobile Customer Service CRM Customer Relationship Management 40

UJET

OCTOBER 22, 2020

Embraces Mobile as More Than a Channel. More than half of all ecommerce sales are expected to come from a mobile device by 2021. And savvy brands understand that mobile is more than just a channel; it’s a paradigm shift in the way we, as people, interact with each other—and with the brands we love.

Omni-Channel 90

Omni-Channel Consumers Brands Contact Center 90

UJET

OCTOBER 22, 2020

Embraces Mobile as More Than a Channel. More than half of all ecommerce sales are expected to come from a mobile device by 2021. And savvy brands understand that mobile is more than just a channel; it’s a paradigm shift in the way we, as people, interact with each other—and with the brands we love.

Omni-Channel 72

Omni-Channel Consumers Brands Contact Center 72

Comm100

FEBRUARY 6, 2018

Business Seeks PR Software to Monitor Brand Across All Media. Company Seeks Omnichannel Customer Support Software. Which Factors Should I Consider When Deciding on a Customer Engagement Tool. Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers.

Software 104

Software Customer Engagement Engagement Omni-Channel 104