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How to Rock Your Customer Service Job!

Myra Golden

Email Writing: 3 elements of a great email customer experience – So your employees can craft personable emails that reflect your brand voice. How to Deliver Bad News to a Customer: The 3 keys doctors use to give bad news – So your employees can deliver bad news with confidence and without fear of negative backlash.

article thumbnail

How to Rock Your Customer Service Job!

Myra Golden

Email Writing: 3 elements of a great email customer experience – So your employees can craft personable emails that reflect your brand voice. How to Deliver Bad News to a Customer: The 3 keys doctors use to give bad news – So your employees can deliver bad news with confidence and without fear of negative backlash.