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29 Customer Service Training and Coaching Tips

Stella Connect

You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. You also hope to keep agents engaged so they’ll want to stay put. Align customer service training with brand values and goals. Make customer service training engaging and fun.

article thumbnail

29 Customer Service Training and Coaching Tips

Stella Connect

You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. You also hope to keep agents engaged so they’ll want to stay put. Align customer service training with brand values and goals. Make customer service training engaging and fun.