Remove Brand Values Remove Communication Remove Guest Experience Remove Omni-Channel
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This is What Exceptional Customer Service Looks Like In 2018

Comm100

Organic Mobile Experiences Blur Channel Lines. Multichannel” and “omnichannel” have been buzzwords for years now. Omnichannel isn’t actually about channels, it’s about your customers,” Krajewski says. “In But this, according to Murph Krajewski, VP of Marketing at Sharpen, is missing the point. billion U.S.