Blog Customer Service Representative Customer Service Strategies Gamification 
Team HGS
NOVEMBER 21, 2017
Earlier this year, HGS released a white paper on this year’s top 10 trends in customer service. Over the course of the past year, we’ve dedicated a blog post to each of these CX game changers. The best way to describe AR is a blur between virtual reality and gamification. Customer Experience. Think Pokemon Go.
ProProfs Chat
JUNE 30, 2020
Customers wouldn’t see what you have to offer, but what you are willing to change for them. That’s the true essence of customer service experience. To help you understand this essence and develop better customer service strategies, we’ve curated a list of some of the best customer service books below.
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