B2B Customer Focused Interaction Online Experience 
Seaton CX
SEPTEMBER 27, 2023
Pain points usually involve a touchpoint, or specific interaction, with the company—calling the contact center, receiving a bill, or making a transaction. But without a view of the customer journey, you risk wasting those limited resources on the wrong opportunities.
C Space
MAY 22, 2020
Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience.
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