Top 4 Customer Service Trends for 2022 (New Data)
Stella Connect
DECEMBER 2, 2021
Customer service data is essential for improving both processes and performance, and here are key insights you can use to achieve success over the coming months. #1: 1: Customer Loyalty Is Getting Hard to Earn and Even Harder to Maintain . 53% of consumers say they have switched brands due to a poor customer experience.
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