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Customer Experience Keynote Speaker: Customer Service vs Customer Experience

Michel Falcon Experience

FEBRUARY 11, 2019

A quarter billion dollars a year in sales. So I interviewed for both and I got offers for both and I decided that it was going to be 1-800-GOT-JUNK largely because they were doing this already culture engagement experience. So I transitioned into the operations management side of the company at this point.

Customer Experience

Customer Experience Customer Service Customers Hospitality

People-First Culture Keynote: Las Vegas 2019 (Employee Engagement & Company Culture Keynote)

Michel Falcon Experience

MARCH 12, 2019

” That company now just $400 million a year in sales, system wide, across the globe. I applied for both, and then I was hired by both companies, and I chose one 1-800-GOT-JUNK because they had just won the Best Workplace in Canada Award by Maclean’s Magazine as a medium sized company.

Culture

Culture Employee Engagement Company Engagement

Customer Experience Update

Customer Experience Keynote Speaker: Customer Service vs Customer Experience

People-First Culture Keynote: Las Vegas 2019 (Employee Engagement & Company Culture Keynote)

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