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What is the purpose of customer experience management?

ViiBE Blog

What is the purpose of customer experience management? Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. What's the meaning of customer experience management (CEM)? ViiBE Blog. Natalia Barszcz. August 17, 2021. Share this article.

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POV: The Choice Dilemma

Responsetek

For this reason, many automotive manufacturers have limited the number of choices one can make for different models. Asking the right questions, rather than just seeking generic feedback, enables a level of understanding that means the final choice selection matches the customers’ desires.

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