Magellan Solutions
JANUARY 26, 2021
The majority of the closed-down stores were of the apparel businesses. But it is unclear what kind of demand they are seeing for items such as apparel and home goods. . Find out more about our multi-channel capabilities and call center services by contacting us now!
Avaya
MARCH 23, 2017
In a world where customers demand a profound level of connection and transparency, organizations can no longer support a contact center environment in which calls are distributed among agents who are organized by function (i.e., Driving Contextualization with Attribute Matching. sales, service, support).
NICE inContact
DECEMBER 9, 2015
As their customer support inquiries increased, Columbia Sportswear knew they needed a new contact center solution to support seasonal call volumes, e-commerce, and their unique brands. Searching for the Ideal Contact Center System. Scalability to satisfy seasonal call volumes. Flexibility to handle growth.
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