GetFeedback

JULY 1, 2019

You can also use product images, infographics, memes, short videos—you name it. For example, if the survey examined customer satisfaction with ticket resolutions, the results could impact customer service, marketing, and IT. Learn how GetFeedback can help you exceed customers’ expectations— start your free trial today.

Survey 218

Survey Report Communication How To 218

Retently

FEBRUARY 9, 2024

Key Takeaways Customer feedback questionnaires are a valuable resource for understanding customer expectations and experiences, shaping products/services, and fostering brand loyalty, all of which fuel business growth. Did our product/service meet your expectations based on our marketing materials?”

Feedback 122

Feedback Net Promoter Score Effort Score Customer Satisfaction 122

Ecrion

SEPTEMBER 23, 2020

62% of customers prefer communicating with companies via email for customer service, while 48% of customers prefer phone calls, 42% opt for chat, and 42% fill out Contact US forms. of people worldwide believe that customer service as a whole is improving. Part 2 – Customer Expectations Are High.

Infographics 105

Infographics Self Service Customer Service Social Media 105