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Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center

AWS Machine Learning

To support WaFd’s vision, Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly. is a global cloud contact center leader for customer-obsessed companies. Dustin Hubbard, Chief Technology Officer at WaFd Bank.

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Four Key Considerations for Adopting AI for Debt Collection

Interactions

But navigating the myriad of opportunities to improve the way companies interact with customers is complex. Constantly evolving regulations and best practices can make it challenging for companies to decide on the best solutions to improve their businesses. Let’s explore other payment options.” and proceed with a payment arrangement.

article thumbnail

Four Key Considerations for Adopting AI for Debt Collection

Interactions

But navigating the myriad of opportunities to improve the way companies interact with customers is complex. Constantly evolving regulations and best practices can make it challenging for companies to decide on the best solutions to improve their businesses. Let’s explore other payment options.” and proceed with a payment arrangement.