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How to use customer service training videos to improve your business

ViiBE Blog

Carmine Gallo from Forbes explains Apple’s 5 steps of service. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym. For a deeper look, this video explains how Japan Airlines implements omotenashi in its training and customer interactions. Some more basics. How to make your own video.

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How to use customer service training videos to improve your business

ViiBE Blog

Carmine Gallo from Forbes explains Apple’s 5 steps of service. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym. For a deeper look, this video explains how Japan Airlines implements omotenashi in its training and customer interactions. Some more basics. How to make your own video.

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What is Customer Service Experience

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Customer service experience focuses on one specific area: service. It is about a customer’s opinion of the support they have received from a company. Like customer experience as a whole, it is an important part of ongoing business growth. The Importance of Good Customer Service Experience.