Remove Airlines Remove Customer Change Remove Customer Service Strategies Remove Tips
article thumbnail

Journey Mapping for Chatbots: How to Create a Chatbot Decision Tree from Scratch

Comm100

This blog post will give you the run-down of everything you need to know about Chatbot decision trees before designing your Chatbot, and with tips to help you effectively plan and map your bot’s content. For example, let’s say you’re using a fictional airline’s Chatbot, AirMaria. What is a Chatbot Decision Tree?

Chatbots 115
article thumbnail

Journey Mapping for Chatbots: How to Create a Chatbot Decision Tree from Scratch

Comm100

This blog post will give you the run-down of everything you need to know about Chatbot decision trees before designing your Chatbot, and with tips to help you effectively plan and map your bot’s content. For example, let’s say you’re using a fictional airline’s Chatbot, AirMaria. What is a Chatbot Decision Tree?

Chatbots 102