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This is What Exceptional Customer Service Looks Like In 2018

Comm100

Starbucks’ mobile app has other interesting features that further improve the customer experience, including digital tipping, Shake to Pay, and a rewards system that incentivizes purchases by offering free food and drinks. The app even tells customers the songs playing in-store and lets them save the music to a playlist on Spotify.

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Beyond Service: 14 Strategies to Improve Customer Satisfaction

SurveySensum

Brand Example: Amazon is a prime example of a company that excels in streamlining processes and reducing customer effort. Personalized Recommendations : Amazon provides personalized product recommendations based on customers’ past purchases and browsing history.

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Beyond Service: 14 Strategies to Improve Customer Satisfaction

SurveySensum

Brand Example: Amazon is a prime example of a company that excels in streamlining processes and reducing customer effort. Personalized Recommendations : Amazon provides personalized product recommendations based on customers’ past purchases and browsing history.