SurveySensum

JULY 17, 2023

Make Shopping Easy & Fun Make Every Interaction Epic! This involves creating a seamless and user-friendly interface for both online and physical stores, as well as incorporating interactive elements that enhance the overall experience. Decathlon, a renowned sporting goods retailer, excels in this area. Let’s talk about it.

Retail 52

Retail Strategy Customer Experience Sports 52

SurveySensum

JULY 17, 2023

Make Shopping Easy & Fun Make Every Interaction Epic! This involves creating a seamless and user-friendly interface for both online and physical stores, as well as incorporating interactive elements that enhance the overall experience. Decathlon, a renowned sporting goods retailer, excels in this area. Let’s talk about it.

Retail 52

Retail Strategy Customer Experience Sports 52

SurveySensum

JULY 20, 2023

Open-ended) That is why you must collect customer feedback at all touchpoints across the customer journey. This will help you identify touchpoints with the friction, take the required action, and improve the overall retail experience. The customer interacted with your brand, explored the features but revisited or made any purchase.

Retail 52

Retail Feedback How To Self Service 52