Remove Abandon Rate Remove CRM Remove Customer Satisfaction Remove Transportation
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Customer service challenges of remote work

ViiBE Blog

Companies were clueless about how such massive customer service teams which worked exclusively in offices with fixed desktop systems could work from home. Such incidents can easily result in customer churn. A CRM system powered by visual support can facilitate better collaboration among employees as well as automate it.

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Get 57% Purchase Growth Rate with Outsource Live Chat

Magellan Solutions

Inobtrusive embedded live chat support on the customer’s buying journey is commended. There is a clear significance on customer satisfaction rating on various industries using live chat support. Satisfaction Rate. Transportation. Live chat is your business’ way to engage with your customers.