Chatbot Benefits in the Business World: A Comprehensive List of Statistics
SmartMessage Blog
NOVEMBER 20, 2019
E-Commerce. Vodafone’s chatbot is delivering double the conversion rate of its website. TOBI is delivering conversion rate +100% compared to the website, transaction time -50% compared to the website (with abandonment rates markedly lower). Because of this bot, Trim has a 94% retention rate.
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