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How to Invest in Customer Experience in 2023

Blake Morgan

Even if customers aren’t necessarily increasing their purchases due to inflation, a strong digital network allows them to easily stay connected to the company and build goodwill for the future. Among the top digital investments are customer relationship management (CRM) systems, AI, and customer analytics.

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7 Advertising Strategies That Can Work During A Slowdown

SurveySparrow

This will create a positive, kind, empathic brand image in front of your customers. Changes that Shape Advertising Strategies During Slowdown. Several brands may think their customers are not interested to see their advertising during a slowdown. Customer survey tools are perfect for social listening.