How to Enhance CX in Retail With Customer Feedback?
SurveySensum
JULY 20, 2023
By following these steps, you can rebuild the trust and loyalty of high-spending customers. Churn 2: High CLV Customers Are Spending Less This type of churn occurs when customers with a high CLV ( Customer Lifetime Value ) start reducing their spending over time. Painpoint 3: Why is That One Store Not Working?
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