2029 CRM Customer Experience Customer relationships 
Forrester's Customer Insights
OCTOBER 4, 2022
Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. billion by 2029, at a CAGR of 12.5%. Eighty-two percent of enterprises use CRM. It is valued at $63.91 billion today and projected to grow to $145.79 Yet when I surveyed hundreds of business and IT […].
SmartKarrot
JUNE 30, 2020
Claiming that your customers are the heartbeat of your business is not so incorrect in the SaaS industries. To take the field of customer success a notch up, it is now the call of the new science to engulf AI and ML in the process. And that is why the advances in technology ensure that all of the customer’s action is captured as data.
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