How to Enhance CX in Retail With Customer Feedback?
SurveySensum
JULY 20, 2023
Let’s explore how customer feedback can help overcome 4 common challenges faced by them in the digital retail journey. Painpoint 1: Customer Churn According to a titled “ CallMiner Index ” U.S. companies lose $136.8 billion per year due to customers switching companies for reasons that could have been avoided.
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