How to Enhance CX in Retail With Customer Feedback?
SurveySensum
JULY 20, 2023
companies lose $136.8 billion per year due to customers switching companies for reasons that could have been avoided. Churn 1: High-Spending Customers Stopped Shopping With You When customers who used to spend a lot of money at your company suddenly stop shopping, it’s called high-spending customer churn.
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