2028 Company Return on Investment Self Service 
TechSee
SEPTEMBER 21, 2021
McKinsey reports that cablecos still account for more than 60% of all connected homes, with the key providers averaging an impressive 25% return on invested capital. Negative customer service perception. Customers are the cable companies’ secret weapon, and they must be nurtured for their full potential to be leveraged.
NobelBiz
MAY 9, 2023
However, running an efficient and effective contact center requires more than just hiring skilled agents and investing in advanced technologies. One critical aspect that companies must consider is the optimization of their dialer system, which can significantly impact call center operations’ productivity and performance.
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