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What Is UCaaS? And What Are Its Benefits For Contact Centers?

NobelBiz

FEBRUARY 23, 2023

Finally, administrators and project managers must keep track on how new technologies are being used by employees. A UCaaS project’s return on investment is directly conditioned by changes in behavior and usage, which specialist technologies can now synthesize in the form of KPIs.

Contact Center 52
Contact Center Multi-Channel Omni-Channel Video 52
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What Is UCaaS And What Are Its Benefits For Contact Centers?

NobelBiz

JUNE 7, 2021

Finally, administrators and project managers must keep track of how new technologies are being used by employees. A UCaaS project’s return on investment is directly conditioned by changes in behavior and usage, which specialist technologies can now synthesize in the form of KPIs.

Contact Center 52
Contact Center Multi-Channel Omni-Channel Video 52
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