2027 Consumers Contact Center Customer Service Strategies 
TechSee
MAY 4, 2021
These gigs are often created to meet consumer demand via the real-time delivery of services. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Why Customer Service is adopting the Gig Model. In fact, customer service turnover in the U.S
TechSee
JUNE 1, 2021
Gartner estimates that by 2022, there will be a 50% increase in one-off issue resolution and consultative services offered on freelance platforms, and Everest Group estimated that U.S. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Real potential for growth in gig customer service.
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