6 Pain Points Faced by Gig Customer Service and How Vision Can Solve Them
TechSee
JUNE 1, 2021
This gig-based economic format has spread to the customer service function – known as GigCX – where freelance customer support agents are sourced to perform on a per-task basis. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Solution: Visual auto-verification.
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