2027 Brands Competitive Advantage Employee Experience 
Team Support
MAY 31, 2023
Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. A recent study shows that 89% of executives agree that a satisfying employee experience leads to a better customer experience.
Clarivate
JULY 16, 2019
Customer experience has been growing rapidly in the last few years because it is one of the most significant ways to differentiate your brand in this increasingly competitive market. Trillion is the annual cost of customer churn due to poor experiences. 67% of customers say they will pay more for a great experience.
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