Delighted's retail customer experience guide for 2020 and beyond
delighted
NOVEMBER 5, 2019
According to the Washington Post, 75,000 brick and mortar stores are expected to close by 2026. At its core, digital retail is a series of connected web or app experiences that allow consumers to interact with your brand, uncover more information, conduct product research, and — depending on what your business sells — make a purchase.
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