Remove 2026 Remove Connections Remove Measurement Remove Rewards Programs
article thumbnail

Delighted's retail customer experience guide for 2020 and beyond

delighted

According to their CEO Kyle Vucko, Indochino’s decision to open physical stores was based largely on measuring customer feedback. According to the Washington Post, 75,000 brick and mortar stores are expected to close by 2026. Components of retail customer experience and measuring sentiment across all channels.

Retail 40