2025 Chatbots Contact Center Poor Customer Service 
Lumoa
NOVEMBER 17, 2022
trillion by 2025. Companies should aim to meet their customers’ expectations by continuing to fine-tune their customer experience (CX) programs. Customer Experience in E-commerce Trend Predictions for 2023. Multiple customer support options. Collecting customer feedback. Chatbot Customer Support.
Playvox
SEPTEMBER 1, 2021
They are expected to be the wealthiest, best educated, and technologically connected group to date with the least human contact than previous generations. After Generation Alpha it follows that Generation Beta will be born from 2025 to 2039. Eye contact is powerful and customers generally prefer live agent support.
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