ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Originally, CRM was an acronym for “Customer Relationship Management”. And what are its newest trends? What is a CRM?

CRM 52

CRM Social Media Omni-Channel e-support 52

NobelBiz

AUGUST 28, 2023

Here’s a quick list of tech solutions that can get you on the right track: Omnichannel Customer Relationship Management (CRM) Systems centralize customer data and interaction history, enabling agents to deliver personalized and context-rich experiences regardless of the channel. The answer?

Contact Center 98

Contact Center Omni-Channel Multi-Channel Self Service 98

Gainsight

MAY 18, 2023

Can you believe it’s been an entire year since the 2022 GameChanger Awards ? Every year at Pulse , we recognize industry leaders who have made significant contributions to the field of Customer Success (CS), driving innovation and transforming the way businesses engage with their customers. Well done, HMH!

Customer Success 52

Customer Success Software Customer Journeys Analytics 52