Beyond Omnichannel: How 3 Brands Deliver State-of-the-Art CX for Modern Consumers
UJET
OCTOBER 22, 2020
, ByNext, and Instacart are using this simple focus on customer experience to drive big wins. Embraces Mobile as More Than a Channel. More than half of all ecommerce sales are expected to come from a mobile device by 2021. knew they needed to create an intuitive mobile customer service experience.
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