Russel Lolacher

JUNE 15, 2021

Much of that advice is a mix of score keeping; being more human and less of a dick; building relationships that matter; solving customer problems; leading with empathy; etc. — Shep Hyken (@Hyken) May 16, 2021. — Stephanie Thum, CCXP #CX (@stephaniethum) May 20, 2021. — LeslieO (@LeslieO) May 16, 2021.

Employee Experience 128

Employee Experience Customer Experience Customer Service Customer Journeys 128

SmartKarrot

SEPTEMBER 25, 2020

But this time, in 2021, we do have to be extra cautious, owing to the unprecedented times. The Usage of Technology to Uplift the Customer Success Efforts. With the digital transformation taking place in the market, the smart usage of technology will be another important factor to look at in 2021. Source: Qminder.

Trends 8

Trends Customer Success Customer Journeys Effort Score 8

SmartKarrot

SEPTEMBER 25, 2020

But this time, in 2021, we do have to be extra cautious, owing to the unprecedented times. The Usage of Technology to Uplift the Customer Success Efforts. With the digital transformation taking place in the market, the smart usage of technology will be another important factor to look at in 2021. Source: Qminder.

Trends 8

Trends Customer Success Customer Journeys Effort Score 8

SurveySparrow

APRIL 27, 2021

Especially in 2021 and beyond. With its built-in Net Promoter Score (NPS) module, you get to view who are your Promoters, Passives, and Detractors. What Gives Typeform Its Brand Value? You already know some reasons we’ll give (that’s why you’re reading this blog!), Well, let’s start with it. . “Are

NPS 52

NPS Survey Multi-Channel Social Media 52

SurveySparrow

APRIL 27, 2021

Especially in 2021 and beyond. With its built-in Net Promoter Score (NPS) module, you get to view who are your Promoters, Passives, and Detractors. What Gives Typeform Its Brand Value? You already know some reasons we’ll give (that’s why you’re reading this blog!), Well, let’s start with it. . “Are

NPS 52

NPS Survey Multi-Channel Social Media 52