Remove 2019 Remove Contact Center Remove Gamification Remove Multi-Channel
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Top Priorities in Customer-Centric Contact Centers

RapportBoost

Take notes – the info will help you create a killer Conversational Selling strategy for 2019! Read the transcript below: Nicholas Rodriguez: …the highest priorities for Contact Centers that focus on the customer. Multi-channel usually includes voice, email, chat, SMS and even fax interactions.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. He also has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.